Introduction

Qapwell is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

Information We Collect

Information You Provide

We may collect information you provide directly when you:

  • Submit contact forms or information requests
  • Book consultations
  • Communicate with us via email or phone
  • Participate in consultations

This information may include: name, email address, phone number, and any information you choose to share during consultations.

Automatically Collected Information

When you visit our website, we may automatically collect certain information through cookies and similar technologies, including:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on pages
  • Referring website

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests
  • Schedule and conduct consultations
  • Provide educational materials and information
  • Improve our website and services
  • Communicate with you about our services
  • Comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

  • Your consent when you submit forms or contact us
  • Contractual necessity when providing consultations
  • Legitimate interests in operating and improving our services
  • Legal compliance when required by law

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information with:

  • Service providers who assist in website operations and business functions
  • Legal authorities when required by law
  • Professional advisors bound by confidentiality obligations

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Consultation records may be retained for professional and legal compliance purposes.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

Cookies

We use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For detailed information, please see our Cookie Policy.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Qapwell
21 King Street
Maidstone ME14 1BH
United Kingdom
Email: [email protected]
Phone: +44 1622 794 518